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Innovating the Exterior Experience with displays

Background & Goal

The Lynk&Co 900 is the first vehicle in the brand to feature exterior displays, designed specifically for the Chinese market. This groundbreaking project involved new tools, workflows, supplier collaborations, and cross-cultural insights to create an innovative exterior lighting experience.


The goal was to deliver a holistic, user-driven exterior lighting and display system that emphasizes customization, interactivity, and dynamic communication, reinforcing Lynk&Co’s image as a bold, high-tech brand.

My role & Responsibilities

Chief Designer responsible for guiding design, implementation, and supplier coordination while ensuring seamless delivery.

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  • Defined and executed the design vision for exterior lighting and displays, ensuring cohesion across all components.

  • Led a team of 5, fostering trust, providing clear expectations, and mentoring team members to deliver high-quality results.

  • Managed cross-functional collaboration with external suppliers and internal teams, aligning goals and delivery requirements.

  • Advocated for user-centered and culturally aligned solutions, integrating insights from user studies and stakeholder feedback.

  • Oversaw the refinement of internal tools to adapt to new export requirements and improve efficiency.

Challenges & solutions

  • Managing the complexity of working with four different suppliers and their unique delivery requirements.
    → Standardized workflows and tools, to streamline communication and alignment.
     

  • Ensuring the Techband and rear pixelated lights created a unified, impactful experience while meeting user expectations for customization.
    → Developed features like user-designed welcome and goodbye sequences, synchronized music shows, and real-time data displays.
     

  • Addressing team dynamics, including difficult discussions and decision-making.
    → Fostered trust and growth within the team by clearly communicating expectations, encouraging ownership, and mentoring team members to deliver higher-quality results.
     

  • Advocating for cultural alignment and incorporating insights from Chinese stakeholders.
    → Built strong relationships with Chinese colleagues, listened to their feedback, and advocated for their input within the Swedish organization.
     

  • Updating internal tools like Aurora to accommodate new export requests and ensure smooth implementation.
    → Collaborated with the team to refine the tool for better functionality and adaptability.

Tools, Techniques, and Methodologies

  • Project Management Tools: Jira, Excel.

  • Design Tools: Blender, After Effects.

  • Internal Tools: Aurora, enhanced to support new export requests.

  • Methodologies: User-centered design, iterative prototyping, eye-tracking user studies, and cross-cultural collaboration.

Key Achievements

  • Delivered 76 animations to final implementation, creating a seamless, interactive exterior experience.

  • Presented the Lynk&Co 900 at the global launch event, addressing 300 media representatives and thousands of live stream viewers.

  • Strengthened Lynk&Co’s brand identity as bold, high-tech, and user-focused by delivering customizable and innovative lighting features.

  • Completed the project on time and within budget, meeting all stakeholder expectations.

  • Conducted a user study using eye-tracking to guide design decisions and enhance user interaction.

  • Built strong cross-cultural relationships, integrating feedback from Chinese stakeholders and advocating it within the Swedish organization.

  • Improved team dynamics through effective leadership, receiving positive feedback for fostering trust and empowering team members.

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Lessons learned

Personal Growth
Gained deeper trust in cross-cultural collaboration and developed a stronger ability to advocate for diverse perspectives within global teams.

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Team Insights
Addressed challenges in team dynamics through mentoring, empowerment, and clear communication, fostering trust and growth.

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Future Applications
Enhanced internal tools like Aurora to better support export requests, setting a foundation for future projects.

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Contact me!

Louise Kivi
  • Email
  • Linkedin - svarta cirkeln
+46 729 62 09 59
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